English
English
Czech
Dutch
French
German
Italian
Polish
Portuguese/Portugal
Spanish
Swedish
Welcome
Login
Canada
support.stubhub.ca
Österreich
support.stubhub.co.at
Česká republika
support.stubhub.cz
Ελλάδα
support.stubhub.gr
België
support.stubhub.be
Danmark
support.stubhub.dk
Deutschland
support.stubhub.de
España
support.stubhub.es
France
support.stubhub.fr
Italia
support.stubhub.it
Luxemburg
support.stubhub.lu
México
support.stubhub.mx
Nederland
support.stubhub.nl
Polska
support.stubhub.pl
Portugal
support.stubhub.pt
Suomi
support.stubhub.fi
Sverige
support.stubhub.se
United Kingdom
support.stubhub.co.uk
United States
support.stubhub.com
Bienvenido a Atención al Cliente de StubHub
Knowledge base
About StubHub
About us
14
Buying and selling tickets on StubHub.ca
Last Minute Services
Teams, artists, and venues partnered with StubHub
Best internet browser to use for StubHub
Laws about reselling tickets
See all 14 articles
Account and Settings
Account settings
33
Creating a StubHub account
Changing your password
Changing your password if credentials are compromised
Opting out of emails from StubHub partners
Got an email saying my StubHub account info changed
See all 33 articles
Promos and gift cards
11
Adding a gift card to your StubHub account
Buying a StubHub gift card online
Can I transfer coupons, gift cards, or credits to another StubHub account?
Checking the balance of a StubHub gift card or credit
Coupon or credit expired before I could use it
See all 11 articles
Preferences and notifications
4
Alert says tickets are no longer available
StubHub heart icons
Subscribing to and unsubscribing from StubHub notifications
Setting or stopping a price alert
Event and Venue
Super Bowl LV
4
How to reclaim Super Bowl LV tickets
How to list Super Bowl LV tickets
Reselling Super Bowl LV tickets
Cutoff time to buy Super Bowl LV tickets
EURO 2020
1
Listing European Football Championship 2020 tickets on StubHub
Event and Venue
4
Supplemental terms for 2020/2021 NFL season tickets
NFL virtual tailgates
Broadway virtual meet and greets
Venue policies on social distancing and public health
Selling
Listing tickets and managing listings
73
Listing tickets on StubHub and different ways to deliver them
Sales tax FAQs
Requesting an event be added to StubHub
What is an In Hand Date?
Entering seat numbers when listing general admission tickets
See all 73 articles
Delivering tickets
35
You’re all set! We’ll automatically confirm your order within 30 minutes of your transfer.
Changing your In Hand Date after tickets sold
Do I have to use an official UPS envelope to ship tickets?
Transferred mobile transfer tickets to the buyer but they haven't accepted them
Sent the wrong tickets to the buyer
See all 35 articles
Getting paid
24
Removing or updating direct deposit details
What are credit memos?
Does my PayPal email address have to match my StubHub email address?
Updating your payment method on StubHub listing
Getting paid for your StubHub sale
See all 24 articles
Buying
Buying tickets
35
How do mobile tickets work?
Buying tickets to a contingent event
The difference between Electronic and Instant download tickets
Similar tickets on StubHub are less than I paid
Buying zone seating tickets and want to know my seat numbers
See all 35 articles
Paying for tickets
32
Differences between Allianz Ticket Insurance and StubHub's FanProtect Guarantee
Want to cancel my Allianz Ticket Insurance
Sign in with Apple
Using a StubHub coupon/credit at checkout
Bought tickets and need to change my payment method
See all 32 articles
Getting your tickets
30
Rerouting tickets currently in-transit
Getting tickets in your AXS account
Shipping UPS tickets overseas
Getting StubHub tickets sooner when traveling
Ticket delivery delay
See all 30 articles
Order help
70
What happens when an event is canceled?
Coronavirus update
Postponed or rescheduled events
StubHub's interim president: Thank you
Reselling tickets bought on StubHub
See all 70 articles
StubHub Beyond
6
Using your StubHub Beyond benefits
Learning about StubHub Beyond benefits and discounts
Using your StubHub Beyond refund
StubHub Beyond refund restrictions
StubHub Beyond benefits
See all 6 articles